IHG One Rewards. It's better to be a member. Join IHG One Rewards to unlock benefits that will immediately enhance your next stay. Newly renovated in 2019 location in downtown Syracuse, New York offers patrons a fantastic view from almost any room. Accommodations are enhanced to ensure comfort and include conveniences like free Wi-Fi access. Nestled in the heart of downtown Syracuse, Crowne Plaza Syracuse features pet-friendly rooms and suites and wonderful amenities, such as complimentary WiFi, a Fitness Center, 14,500 square feet of elegant event space, and two ballrooms. Additionally, you'll have access to a complimentary airport shuttle to and from Syracuse Hancock International Airport. When staying at our business hotel in Syracuse, NY, you'll be minutes away from the Oncenter Convention Center and Syracuse University. Head to the Carrier Dome to watch a Syracuse Orange athletic event or browse the stores at the Destiny USA Mall. The hotel provides a free shuttle and easy access for patients or visitors to St. Joseph's Health Hospital, Upstate Medical University, and Crouse Hospital.
Hotels
Based on 9 Reviews
Add ReviewI love this hotel! Even though I was is Syracuse for work, this on my place to stay for vacationsReport
We held a party in the Horizon Ballroom. What an excellent event space. The staff was great and made sure our event went off without a hitch.Report
Negative: Mold on the ac/ heaterReport
Great staff excellent food, nice updated bathrooms, comfortable beds. The windows were in very poor condition. The windows were stained, drafty and ledges were moldy.Report
Was expecting a nice room for the night at this Crowne Plaza but it was not a pleasant experience. The room itself was not too bad except for the blackout drapes not working but the bathroom was very bad. The grout looked like it had never been cleaned. They gave us two wash cloths instead of hand towels. I would not stay in this hotel again..Report
Yasmany Borjas Silva opted not to leave a text review of Crowne Plaza SyracuseReport
The people were very good.Report
I was there to visit my sister on thanksgiving , because her husband was in the burn unit, at the hospital .
The room was clean, but the atmosphere was depressing and the noise was loud from the road and ambulances to the hospital, the cafeteria was not open, which sucked.
Also this hotel seemed to be in a sketchy area
Elevators were wack, should be able to select your floor in the box. Bartender was super friendly though.ReportRe: Elevators were wack, shou ... Crowne Plaza Syracuse replied on Saturday, December 4th 2021Thank you for your feedback and staying with us.
Negative: Staff not very cordial. lacked professionalism I¿d expect in hospitality industry.Report