Burkland Associates

Keith Shiley opted not to leave a text review of Burkland Associates

Burkland has an awesome team of professionals. They truly understand startups and take the time to understand your business needs. I highly recommend Burkland for fractional CFO, accounting, tax and people ops services for other startups.

Burkland pride itself of providing accounting services for startups. After having worked with them for two years, the conclusion is that their services are way below professional quality and generally accepted industry standards and practices. Katrina, the accountant we were assigned was either on leave, had issues with power outages or other family outages. Most of the time sending her an email would result in an automatic reply saying that she may respond in a week. When trying to have weekly meetings with her, she would never be in front of her computer ready to sit down and walk you through reconciliations and issues, by contrary she would mostly be on the phone when driving indicating that she was busy with other stuff. The biggest problem is that as a startup you rely on the accountant you hire and trust that they know what they need to do. It turned out that her reconciliations were never really reviewed properly and updated in Quickbooks as they should have. She indicated via emails that she would take care of issues but when asked to provide evidence it was either a wish-washy job or something completely different. When these issues were brought up to the management, instead of trying to find proactive solutions this response was “take it or leave it”.
The most recent issue was that Burkland was listed as point of contact to the california department of tax and fee administration who reached out via phone and left messages to them to request additional information. They did not return the calls nor did they inform us as customers so by the time we received a written notice it was already too late to provide timely responses and the result was that we were penalized. The lady from CA tax and fee administration provided me with clear dates of the calls and Burkland denied getting them. In fact this was an issue that started in April and Burkland indicated that it addressed it when it actually occurs that it was not properly addressed initially and then dropped off the radar for proper followup.not only that but when I brought these issues up Burkland turned around and asked us if we filed the proper accounting and tax documentation which we paid them to advise and do!!!
In short, this company can not be trusted to handle your financials or provide services that come close to meet industry standards. Take your money, time and business to some other place that is more serious and respectful of your time and truly supportive of what you are trying to do.

Badar Khan opted not to leave a text review of Burkland Associates

These guys are the real deals - financial leaders in the industry. Having worked with Tanmay over the past three months I found an expert who was committed not only to his company's image but our startups success. He has come in and revamped the way we think about all financial structures from sales and accounting to product and team -- you hear in many books that you can't do this early enough despite your expertise -- Burkland Associates and what we've seen thus far proves this to be true.

Thank you guys for making our company better able to achieve its market success. We're looking forward to enabling new opportunities for the cloud ecosystem with and because of great partners like this.