Columbiana Ford

All of the employees at Columbiana Ford have went above and beyond with assisting me on service and purchasing of new vehicle.

Stefan was a great help! Helped me get into the car I wanted. Appreciate the 5 star service!

Re: Stefan was a great help! ... Columbiana Ford replied on Wednesday, December 15th 2021

Welcome to the Columbiana Ford family! Our team is always here for you and striving to do just that: Get you into the car you want! We love hearing every success story. Stefan will be glad to hear you are in the car you want, and we will let him know how much you appreciated his help! Thank you for choosing us, and if you need any assistance in the future we are here to help keep your car running for years to come! Have a great day! - Columbiana Ford Team, (330) 625-4505

They worked hard to help us trade our vehicle for a fair price and get us in to a more suitable vehicle. Stephan was excellent to work with! We will be going here for our next vehicle purchase.

Re: They worked hard to help ... Columbiana Ford replied on Wednesday, December 15th 2021

We appreciate the feedback. Stefan loves hearing his hard work gets noticed. Thanks again.

chance hanshaw opted not to leave a text review of Columbiana Ford

Less than 1 star!! Rude and pushy sales! Untrustworthy!! New management will never live up to what they used to be. Asked to stop the deal, they kept pushing a deal we wouldn't accept. Good bye and good luck ?

Will be finding a new dealer to handle all our service needs on 20 Stang.. bought 2 there from old and better owners!

Re: Less than 1 star!! Rude a ... Columbiana Ford replied on Saturday, December 11th 2021

Thomas, Thank you for your feedback. We don't currently have any record of your visit. As a team we strive to have the most professional attitudes and respect when handling business. While things can happen, we want to make sure every experience is a success. Our GM would love it to speak with you on this matter, if you'd like we can setup a call or you can reach out to our team at (330)886-8991. - Columbiana Ford Team

Cori Z opted not to leave a text review of Columbiana Ford

Couldn't ask for a better experience! Stefan White went above and beyond to get us the deal we needed take our new truck home. Definitely would recommend stopping in and looking him up if your in the market for a new ride!

Re: Couldn't ask for a better ... Columbiana Ford replied on Tuesday, December 7th 2021

We appreciate the feedback and enjoy that new truck.

My Honda Accord blew a transmission on Saturday. Contacted Ben Monday morning. By the time I got there he had 4 cars lined up for me to look at. Test drove them and ended up buying a 2019 Sentra at a great price.
Ben was courteous, professional and knowledgeable about the inventory they had on hand.
All in all it was a great experience through a difficult and stressful time

Re: My Honda Accord blew a tr ... Columbiana Ford replied on Thursday, December 2nd 2021

Thank you Kevin for your feedback! We are glad that you had a great experience with us, we strive to give the most complete and helpful experience. Having a car quit on you is a scary experience, but Ben is always ready to help, and we love to hear such great things about our team and we will pass along your comments to him! Thank you again, and we will be here when you need us, because we care! -Columbiana Ford Team, (330) 482-3831

I had a guy by the name of Ben help me ND my mother I wanna say great job ben helped us find a new car and we're coming back thank you again for the help Mr Ben I Recommend going to him he gets his job done and fast.

Re: I had a guy by the name o ... Columbiana Ford replied on Wednesday, November 24th 2021

Thanks for the feedback and we are glad to hear Ben took care of you.

Our sales man Stefan was awesome! They gave my a great deal! I'm very happy with my purchase!

Re: Our sales man Stefan was ... Columbiana Ford replied on Wednesday, November 24th 2021

Charles we hope the experience was great. Stefan works extremely hard and he appreciates the reivew.