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Cortland Chrysler Dodge Jeep

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About Cortland Chrysler Dodge Jeep

Hundreds of customers from Syracuse, Ithaca NY and Binghampton can testify to the great service, keen prices and extensive inventory of new and used Chrysler, Dodge, Jeep or RAM vehicles at Cortland Chrysler Dodge Jeep.

Location & Directions for Cortland Chrysler Dodge Jeep

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3878 West Road, Cortland, NY 13045
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Services Cortland Chrysler Dodge Jeep Offers

New vehicle sales
Preowned vehicle sales
Bodyshop
Parts
Servicing
Auto finance
Car finder tool
Fleet sales

  • Car Dealership
4.5 Out of 5.0

Reviews For Cortland Chrysler Dodge Jeep

Reviews for this business have been aggregated from multiple sources.

Based on 10 Reviews

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Theodore Vogel
Review source: Google Theodore Vogel Sunday, December 12th 2021
Had some warranty work done but seems like a great shop
Re: Had some warranty work do ... Cortland Chrysler Dodge Jeep replied on Sunday, December 12th 2021

Thank you for the positive feedback! We look forward to working with you in the future!

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Rose Marie Jenney
Review source: Google Rose Marie Jenney Saturday, December 4th 2021
Had to travel over an hour to find a dealership with the part we needed. These guys held it till we could get there.
Re: Had to travel over an hou ... Cortland Chrysler Dodge Jeep replied on Saturday, December 4th 2021

Thank you for the feedback! We're happy that we were able to provide you with the part you needed!

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Jacob Sartwell
Review source: Google Jacob Sartwell Tuesday, November 16th 2021
Went to Cortland Chrysler Dodge Jeep in hopes of finding the most budget friendly and reliable vehicle and that's exactly what I got!!! I can't thank Callum one of the salesman enough he help out with the entire process showed us multiple vehicles that would fit well with what we wanted and together we came up with the best solution a 2018 Jeep Compass the vehicle had been amazing and look forward to more service with them in the future!
Re: Went to Cortland Chrysler ... Cortland Chrysler Dodge Jeep replied on Tuesday, November 16th 2021

Thank you Jacob! It was a pleasure working with you and we look forward to serving you for years to come!

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BP Jewett
Review source: Google BP Jewett Wednesday, November 3rd 2021
Purchased a 2018 Dodge Grand Caravan brand new from them. Love the vehicle, but about a year in, the paint started to bubble on the hood. I called them and was told there was a defect in the paint, and it would be taken care of. Fast forward to today, and after 2 years, to many phone calls to count, 5 trips to Cortland to have them look at it and take pictures, told I would have to go to Fayettville, and then told they don't do it after 6 months of waiting, told they had to email pictures again to Dodge over a month ago, my van is still not fixed. To say the customer service is terrible when it comes to the Service Dept. is the biggest understatement I can make. Will definitely never purchase another vehicle from here, or possibly Dodge again.
Re: Purchased a 2018 Dodge Gr ... Cortland Chrysler Dodge Jeep replied on Wednesday, November 3rd 2021

Mr Jewett, thank you for your feedback. I'm sorry that you had a bad experience with our dealership. Unfortunately we don't have a bodyshop at our dealership and are not in the body repair business. it sounds like there was some miscommunication with us recommending a local body shop. I am more than happy to speak with you to help you resolve this issue. Please give me a call at your earliest convenience. Thanks, Sam Vanbuskirk Service Manager 607-753-3352

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Ronald Skinner
Review source: Google Ronald Skinner Thursday, October 14th 2021
Ronald Skinner opted not to leave a text review of Cortland Chrysler Dodge Jeep
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Jennifer Kjellander
Review source: Google Jennifer Kjellander Saturday, October 2nd 2021
Knowledgeable and helpful.
Re: Knowledgeable and helpful ... Cortland Chrysler Dodge Jeep replied on Wednesday, October 6th 2021

Thank you Jennifer, it was a pleasure working with you at the dealership. We hope you can come back for any sales or service needs in the future. Internet Sales Team 607-349-3196

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A A
Review source: Google A A Monday, September 20th 2021
TL;DR: I could have not asked for a better experience with Devon. Highly recommend!

I recently had the worst experience at a different dealership. I went in already worn out and feeling of distrust. Though Devon made everything comfortable, asked for my opinion and if I had questions throughout the whole process. When declining certain add on options, he respected my choices and was never that "pushy car salesman". He was more than willing to run a couple of options through their finance department to work on a deal that worked best for my finances and long term goals with the car. He is very personable and willing to help.

Something I really liked which is sad to say, I really appreciated the acknowledgment he gave me. Times when women are in any type of auto setting, the sales/service workers will forget it is the woman's car and default to communicating to the partner. It happens. Devon though spoke directly to me. He understood, acknowledged that it was my car being traded, my car being purchased, and my name on the contract. Simplest of things that go a long way in women's eyes. I can not say that I received it at the last dealership I tried bring my business to. I'm glad though I received it here.

Also not to mention Ruby! She was excellent with her communication in providing information on their inventory and setting up an appointment with Devon.
Re: TL;DR: I could have not a ... Cortland Chrysler Dodge Jeep replied on Tuesday, September 21st 2021

Thank you for your kind words and thoughtful review of your experience here with Devon and Ruby. We had a pleasure getting you into your new Renegade and hope you enjoy it for years to come. Let us know if you need anything in the future, we are always happy to hear from our customers. Internet Sales Team 607-349-3196

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Tyler Gulick
Review source: Google Tyler Gulick Wednesday, September 15th 2021
Tyler Gulick opted not to leave a text review of Cortland Chrysler Dodge Jeep
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Martin Hirschhorn
Review source: Google Martin Hirschhorn Wednesday, August 25th 2021
Martin Hirschhorn opted not to leave a text review of Cortland Chrysler Dodge Jeep
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Aj Callahan
Review source: Google Aj Callahan Sunday, August 15th 2021
Staff that steps up to the plate. After some skepticism.. they really went the distance for my other half. I'd give that a "worth doing buisness with". ??
Re: Staff that steps up to th ... Cortland Chrysler Dodge Jeep replied on Monday, August 16th 2021

Thanks for your positive feedback, AJ! We are always happy to show our customers a great experience. We hope to see you come back for any future car buying and service needs. Internet Sales Team 607-349-3196

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More About Cortland Chrysler Dodge Jeep

Looking for a new or used Chrysler, Dodge, Jeep or RAM vehicle? With great finance deals and a professional back up service? Come and see what Cortland Chrysler Dodge Jeep has to offer before you waste your time anywhere else. We are a full service dealership, offering not only new and used cars for sale, but also on-site servicing, repairs and parts sales.

Whether you choose a new or quality preowned vehicle, you'll find that our expert staff offer sensible advice and complete transparency. We ensure that you are happy with your major investment, and we won't pressurize you into making a choice you might regret. Not all dealerships are the same, and not all have our reputation for ethics and standards.