"I was traveling in St. Louis recently and my lap top began having issues. I found PC Surgeons LLC on the web. JR met with me the same day and ran repair diagnostics that evening. When this didn't correct the issue, he recommended replacing the hard drive. He was able create an image of my previous install and was able to replace the hard drive and programs seamlessly. I own my own business and my entire professional life is on my PC. I was only in town for a few days and JR worked on my PC in the evening to get it back to me before I left town. He is incredibly knowledgeable, professional, but most of all sincere. I was desperate and JR did not take advantage of me by charging me outrageous fees. The service was incredible. I highly recommend PC Surgeons. Thanks JR!"