"THIS IS THE WORST HOTEL IN KC
The only reason we stayed at this hotel was because of the price and location......
Location was great, price was something completely different.
We confirmed a reservation at this hotel on Wednesday April 7th for the price of $79 a night. When we arrived the front desk person claimed that our reservation was in their system, but the price was $129 a night. After some arguing that didnât get us anywhere we decided to take the $129 room (it was getting late on Saturday night and we had places to be).
About 5 minutes later, before we actually checked in the room, we pulled up an email from the hotel with the confirmation of the room and the price of $79. They still wouldnt honor the reservation that we had the confirmation for. Bad business.
So we stayed because we had no other choice.
Room was dirty, small, and stunk. Staff was dirty, small, and rude. Hotel itself was dirty, small, and stinky. The 1 thing that this hotel has going for them is their location, but thatâs not enough to get me to stay EVER again. I would not wish it upon my worst enemy to have to stay at this dump. People in 3rd world countries live much better.
After all this I tried to give the hotel the benefit of doubt, and contact them to try and make this right. The Owner/Manager said that when we were checking in and all of these problems happened we should have just left (we would still have been charged because we didnât cancel outside of 24 hours). I explained to the Owner that I plan on writing negative reviews about his hotel on every single website that I could, and his response was that I was threatening him and that he would contact authorities. I laughed and told him this is America and everyone is entitled to their opinion, and he told me that negative reviews wont impact his business, and then he hung up.
Do not stay at this hotel. Do not bring your children to this hotel. Do not make your worst enemy stay at this hotel.