"IN 2005 MY MOTHER DIED. I CHOSE THE KAY-PONGERS FUNERAL HOME BECAUSE IT WAS WELL KNOWN AND RESPECTED. THE WHOLE STAFF WAS VERY CARING AND VERY HELPFUL. THEN IN NOVEMBER OF 2012, I LOST MY SON WHO DIED AT AGE 35 WITH A HEART ATTACK. IT WAS SO UNEXPECTED THAT WE WERE ALL IN SHOCK. GLENN WAS OUR FUNERAL DIRECTOR. HE COULD NOT HAVE BEEN BETTER. EVEN THOUGH IT WAS TO BE A CREMATION, GLENN ARRANGED FOR A PRIVATE SHOWING JUST SO I COULD SAY GOODBYE TO MY SON. I TOLD GLENN THAT WAS NOT THE WAY HE WORE HIS HAIR. HE DID NOT LOOK LIKE HIMSELF. RIGHT THEN AND THERE GLENN OFFERED TO STYLE MY SON'S HAIR THE WAY HE WORE IT. AND I WAS THE ONLY TO VIEW MY SON. GLENN WAS CONSIDERATE ENOUGH TO GO OUT OF HIS WAY TO PLEASE A PATRON. TWO CREMATIONS THERE AND I WAS COMPLETELY SATISFIED WITH BOTH ARRANGEMENTS. I WOULD HIGHLY RECOMMEND IT TO EVERYONE AND KNOW THEY, TOO, WOULD BE COMFORTED TO HAVE ALL GO SO NICELY."

"OUR EXPERIENCE WITH KAYS-PONGER&USELTON WAS AWESOME WE FELT LIKE FAMILY. FRED DUNCAN ESPECIALLY FOR HIS KIND & UNDERSTANDING WAYS. FIRST WE LOST OUR DEAR WIGGLES @ 17 YEARS OLD.(MALTESE MIX) & OUR CHAMPION VOM VIRAUS NOBLSOUTHRN BELLE @ 9.5 ROTTWEILLER AND HAD BOTH CREMATED BOTH WERE HANDLED WITH TLC!!!!!!!!!!!!! BEAUTIFUL URNS TO CHOOSE FROM OR DESIGN YOUR OWN. CANT SAY ENOUGH ABOUT HOW EFFICIENT & HELPFUL THEY WERE.THEY PICKED UP OUR BELLE AT OUR HOME WHILE WE WERE IN SHOCK OF HER SUDDEN DEATH.MY MOM WAS ALSO IN THERE CARE & ESPECIALLY WELL TAKEN CARE OF. CREMATION SERVICES WERE HANDLED BY THEM AS WELL. THANK YOU FROM THE BOTTOM OF MY HEART.WE HIGHLY RECOMMEND THIS FUNERAL HOME. REGARDS THE PINDARS."