We have a variety of new and used cars by Ford in the Santa Monica area. Our dealership, serving Van Nuys, Los Angeles and North Hollywood, is ready to assist you!
New vehicle sales
Pre-owned vehicle sales
Rebates
APR specials
Bodyshop
Parts
Servicing
Financing
Trade value tool
Car Finder
Fleet sales
Based on 10 Reviews
Add ReviewKhatchig Tchaghasbanian opted not to leave a text review of Santa Monica Ford LincolnReport
Puzant G opted not to leave a text review of Santa Monica Ford LincolnReport
I would never do business with this dealership again. I was quoted a price on a new Navigator Reserve over the phone. I came in to purchase it for cash and confirmed the price. Took a test drive and came back to do paperwork. I wanted to use my American Express but was told they can only run $5K on it. I said no problem, I'll pay with a company check. They said they had to run a credit check on me because I was using my company check, but if I paid with a cashiers check, they wouldn't run a credit check. I stressed it was important not to have an inquiry as I was refinancing my home. they assured me it was no problem with a cashier's check. So I got a cashier's check. Then as I was signing the paperwork, they had added at least $2K of services I never asked for and wasn't told about. I said to cancel the services but was told that was the only way they would sell the car and pushed my cashier's check back across the desk. I had spent over half a day screwing with this, needed a car, and didn't want to call an Uber. I signed and drove away. After this I was notified that they had pulled credit on me.Report
These guys give car salesmen a bad name. Save yourself some grief and buy you Lincoln somewhere else. Had I known I would have to go through everything I went through, I might have purchase an Escalade instead.
However, I did find a good dealership, Vista Lincoln in Woodland Hills. They have been very helpful even though I didn't purchase the Navigator from them.
Very professional and cordialReport
This is the best dealership in SoCal. They sold me a hard to find Mustang Mach E. I called them about 2 weeks prior and talked to a salesman named Eduardo. I told him what I was looking for and he took down my info. I was so excited when he called me and said they had a customer cancel their order and it was mine if I could come down now. The transaction was super smooth and there was no mark up. Very thankful for the team at Santa Monica Ford!Report
Art helped me out - gave me an estimate of about 2 weeks to get a repair done, but managed to find the part needed from another dealer and get the repair done earlier than expected.Report
I went in to research a moderately priced SUV for our families third vehicle. While discussing the vehicle my friend expressed interest in their 100k mustang and the salesman quickly forgot I was even there. I attempted to inquire about the next model up on three.separate occasions to but each request seem to fall on deaf ears. Sadly, the friend I quiting about the mustang couldn't afford the car if it was 1/2 off.Report
Leave a message no one calls backReport
Leave a email no one replied
Leave a review and maybe just maybe
Had my car serviced and it costed a bundle.Report
have been a customer of SM Ford since 1977, they have always been a great dealership. Now that service is taking care of my "heavy lifting", I can say I have had no problems. Great coffee....but it is time for donuts on Sat mornings in the customer lounge!!?Report
Considering purchasing or leasing a new or certified pre-owned Ford vehicle? Find a selection of quality cars, trucks, and SUVs from Ford and other top manufacturers at Santa Monica Ford Lincoln.
Visit our showroom in Santa Monica to find your next Ford vehicle along with a professional and knowledgeable staff who can assist you in all your automotive needs: from financing to purchasing and repairs.