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Moss Bros. Toyota Scion

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About Moss Bros. Toyota Scion

Moss Bros. Toyota Scion Moreno Valley features a variety of new and used cars by Toyota. Serving Moreno Valley, California as well as Riverside, San Bernardino and Redlands.

Location & Directions for Moss Bros. Toyota Scion

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12630 Motor Way, Moreno Valley, CA 92555
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Services Moss Bros. Toyota Scion Offers

New vehicle sales
Pre-owned vehicle sales
Toyota Incentives
CarFinder
Bodyshop
Parts
Servicing
Financing
Payment Estimator
Search tool
Fleet sales

  • Car Dealership
3.4 Out of 5.0

Reviews For Moss Bros. Toyota Scion

Reviews for this business have been aggregated from multiple sources.

Based on 10 Reviews

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HIS Chris
Review source: Google HIS Chris Wednesday, December 22nd 2021
The staff is friendly, but they do take more time than anywhere else I've gone.

I've gone for two services on my new 2021 vehicle. I found out from a flat repair that they have not been rotating the tires as they were supposed to and it was suggested to mark my tires to ensure they do it.
Re: The staff is friendly, bu ... Moss Bros. Toyota Scion replied on Tuesday, August 17th 2021

We want to thank you for taking your time and leaving a review. Thank you for choosing Moss Bros. Let us know if there is anything else we can do to help you. Have a great day.

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Kevin Art
Review source: Google Kevin Art Sunday, December 19th 2021
Edit: I thought this was an honest establishment but appears they lied about the diagnosis they gave me about my vehicle. I'm taking it back in hopes they really do an honest diagnosis and give me a true reason for my vehicle's issues. Will update my review after my visit with full details.

12/18/2021

I went back for another diagnosis, this time I had a different service advisor named Stanley and he got a different technician to inspect my car. This time they found a different component failing than the previous "diagnosis" they did on my vehicle. I was not charged for the inspection which is the least they could do but regardless I'm grateful. I'm still out $900 dollars in repairs for replacing the component they had previously told me I had to be change due it being "bad" because of liquid they found in it that wasn't suppose to be there which was a lie becuase there was no liquid in the component when it was removed. The new quote was ridiculous for the new component replacement but I understand these guys have to charge you 3 times the price to cover their behinds incase something goes wrong. If your going to take your car here ask for Stanley I don't trust any of the other guys, he seemed genuine in his understanding of my frustration and tried helping me as much as he could.
Re: Edit: I thought this was ... Moss Bros. Toyota Scion replied on Thursday, November 18th 2021

Kevin, thank you very much for the great review. Please let us know if we can be of any further service. Thank you again and have a great day. Mike Daw - Service Director

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Craig Heaps
Review source: Google Craig Heaps Saturday, December 18th 2021
Craig Heaps opted not to leave a text review of Moss Bros. Toyota Scion
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George Herrera
Review source: Google George Herrera Saturday, December 18th 2021
Cassandra went above and beyond to get my battery replaced with the remaining prorated warranty. Thanks again very much for all your help.
Re: Cassandra went above and ... Moss Bros. Toyota Scion replied on Tuesday, December 21st 2021

George, I am glad to hear that our team was able to assist you in your car purchasing needs. We strive to make sure every one of our customers is provided the most admirable customer service possible. Our team would like to thank you for letting us provide you with that. If you have any questions please let us know. Thank you again and I hope you have an amazing day.

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Leonel Ramirez
Review source: Google Leonel Ramirez Saturday, December 18th 2021
Worst place to buy a car they ara a layers they give me a price over the phone and meke me drive 2 hours to found out that they wan to charge me 9000 dollars for overpriced?
Re: Worst place to buy a car ... Moss Bros. Toyota Scion replied on Tuesday, December 21st 2021

My name is Jayson Moss and I am the General Manager here at Moss Bros. Toyota and I would personally like to get involved with this and see what I can do to help you. Please call me at 951-247-8000 ext. 7122. Thank you and I look forward to speaking with you.

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Suzanne Gray
Review source: Google Suzanne Gray Thursday, December 16th 2021
Suzanne Gray opted not to leave a text review of Moss Bros. Toyota Scion
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Ignacio Otero
Review source: Google Ignacio Otero Tuesday, December 14th 2021
Ignacio Otero opted not to leave a text review of Moss Bros. Toyota Scion
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Rizwan Khan
Review source: Google Rizwan Khan Tuesday, December 14th 2021
Came here from LA to purchase a vehicle. Worked with Frank Pedroza and initially was planning to leave as the car I came to look at was not the right fit.

Frank was AMAZING! He went way above and beyond to discuss needs and find a suitable vehicle that would work best for me. If it was not for him, I may have left, but instead I ended up purchasing an even nicer model for a similar price.

I would HIGHLY recommend this dealership and would recommend ONLY going to Frank for assistance. One of the best and nicest salesmen I have encountered in California.
Re: Came here from LA to purc ... Moss Bros. Toyota Scion replied on Thursday, December 16th 2021

As the General Manager, I wanted to thank you for not only allowing Moss Bros. Toyota the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to me if there is ever anything I could assist you with in the future. Thank you. Sincerely, Jayson Moss

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Lionel Hawkins, JR.
Review source: Google Lionel Hawkins, JR. Friday, December 10th 2021
Excellent service......
Re: Excellent service...... ... Moss Bros. Toyota Scion replied on Friday, December 10th 2021

My name is Jayson Moss and I am the General Manager I wanted to take a moment and not only thank you for allowing Moss Bros. to earn your business, which we greatly appreciate, but to also thank you for leaving a positive review. Thank you so much and have a great rest of your day.

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Mauricio Gomez
Review source: Google Mauricio Gomez Monday, December 6th 2021
Toyota of Moreno Valley is not good place to purchase a brand new vehicle, to be honest especially right now because of the whole chip shortage. I recommend to keep your vehicle because they want me to over pay for a Rav4. Overall just find another place to buy a vehicle because they just going to haggle with you and waste your time.
Re: Toyota of Moreno Valley i ... Moss Bros. Toyota Scion replied on Monday, December 6th 2021

My name is Jayson Moss and I am the General Manager here at Moss Bros. Toyota and I would personally like to get involved with this and see what I can do to help you. Please call me at 951-247-8000 ext. 7122. Thank you and I look forward to speaking with you.

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More About Moss Bros. Toyota Scion

At Moss Bros. Toyota Scion Moreno Valley, we are committed to providing professional service in all areas of our dealership. We stock a wide range of new and used cars, trucks, vans, or SUVs from Toyota and Scion. We are also proud to provide certified and pre-owned vehicles, ready for you to test drive today.

Our knowledgeable staff will do everything it takes to get you into the Nissan model you love. We are happy to help with auto loans and lease plans, and our dealership's auto repair and car parts departments can help you with all your Toyota or Scion vehicle repair and body work needs.